Contact Us
Have a question, suggestion, or just want to say hello? We'd love to hear from you. Fill out the form below and we'll get back to you as soon as possible.
Other Ways to Reach Us
You can also email us directly at [email protected]. We aim to respond to all inquiries within one business day.
Want to see Familiar in action? Schedule a free 15-minute demo and we'll walk you through the platform.
Frequently Asked Questions
Do you offer demos?
Yes. You can schedule a free 15-minute demo call with our team to see how Familiar works for your publishing workflow. We'll walk through royalty tracking, contract management, or whichever features are most relevant to you.
What is the best way to get help with my account?
The fastest way to get help is through the contact form on this page. You can also reach us by email at [email protected]. For account-specific issues, please include your organization name so we can look into it right away.
How quickly do you respond to inquiries?
We aim to respond to all inquiries within one business day. Most messages receive a reply within a few hours during business hours (Monday through Friday, 9 AM to 5 PM EST).